How quickly will I hear back after sending an enquiry?
We read every enquiry ourselves and aim to reply the same working day. If your dates are close, it helps to say so in your message and we will look at those first.
What is the shortest stay you accept?
Most of our furnished apartments are let for a minimum of two nights, though some have longer minimums in peak periods. Tell us your dates and we will confirm what the apartment allows.
Are bills, wi-fi and housekeeping included in the price?
Yes. Utilities, wi-fi and a linen change are part of the rate, so there is no separate bill to settle. Weekly housekeeping is available on request for longer stays.
Can I book for a group or a work team?
You can. Several guests and corporate bookings are welcome, and we can often place a team across apartments in the same building. Mention the number of people so we can check availability together.
What do I need to do to confirm a booking?
Once we confirm the apartment is free, we hold it while you complete a short booking form and pay the deposit. The balance is due before you arrive, and we send arrival details the day before.
Is there a deposit, and when is it returned?
A refundable damage deposit is taken with your booking and returned after checkout, once the apartment has been checked. We tell you the exact amount before you confirm.